This Privacy Policy explains how Kivamay Technologies Private Limited ("Nestru", "we", "us") collects, uses, and protects the personal information of nannies who register and provide services through the Nestru platform.
1. Information We Collect
When you join Nestru as a nanny, we may collect the following information:
- Full name, photograph, date of birth, and gender
- Mobile number and email address
- Residential address
- Government-issued identification documents for verification
- Background verification details
- Bank account or payment details for processing earnings
- Work experience, skills, and training records
2. How We Use Your Information
We use your information to:
- Verify your identity and conduct background checks
- Match you with suitable childcare bookings
- Communicate booking details and platform updates
- Process your payments and earnings
- Maintain safety, quality, and trust on the platform
- Comply with legal and regulatory obligations
3. Sharing of Information
To facilitate bookings, we share limited information (such as your name and photograph) with customers. We may also share information with background verification agencies and payment processors. We do not sell your personal data to third parties.
4. Location Tracking
During active sessions, we may collect your location to ensure safety, verify attendance, and provide accurate service coordination. Location data is used only for service-related purposes.
5. Data Security
We implement appropriate technical and organizational measures, including encryption and access controls, to protect your personal information from unauthorized access, loss, or misuse.
6. Data Retention
We retain your information for as long as you remain an active nanny on the platform and for a reasonable period thereafter, or as required to comply with legal obligations.
7. Your Rights
You have the right to access, correct, or request deletion of your personal information, subject to legal and operational requirements. To exercise these rights, contact our support team.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be communicated through the app or other appropriate channels. Continued use of the platform constitutes acceptance of the updated policy.
9. Contact Us
For any questions or concerns regarding this policy, please contact us at support@nestru.com or via WhatsApp support through the Nestru app.
← Back to home